Australia's largest tourist resort, Hamilton Island, has had a huge year, smashing its occupancy record with an average of 93.2% through the 12 months to June 30, while room revenue grew 15%. More
Investment bank JP Morgan reckons that travel retailer Flight Centre will meet its reduced profit forecasts but believes there may be further downside in store for Australia's leading travel company and sees online Webjet as the better investment, for now at least. More
Flight Centre has appointed Alte Skalleberg to the new position of Chief Digital Officer.
Skalleberg was previously the Managing Director of Student Universe, which Flight Centre acquired last year, and will lead teams based in Boston, one of the world's leading technology innovation hubs, and also Brisbane. More
Consumer rights organisation Choice has stepped up its campaign for airlines to compensate passengers for delays by launching a new website, Complane.com.au.
It enables consumers to lobby the airline direct for compensation after a Choice survey found 39% of consumers found it too difficult through airline channels while 11% didn't know how. More
TripAdvisor says airlines have embraced its new Flight Reviews in a way that hotels never did when the company first launched. But then the world has changed a lot since then – reviews are now part of the travel landscape and a vital marketing tool for the industry. More
This question has been on my mind for a while pondering a very different PR/media world where journos are now content producers and a blogger with a few hundred web views a day is an influencer! So when I came across this blog post from Phil Lees it resonated. Perhaps it will with you too. Also see this Tnooz story.
First it was Geckos and now Mantra Hotels has jumped on the Pokemon Go bandwagon. Geckos is selling holiday packages based around capturing the critters while Mantra is "encouraging fans to ‘Pokestop By Our Bar’ with free Pokemon Go Lures and fries.
TripAdvisor has overhauled its airline offering, launching a new flight search and review platform featuring 'Flyscore' , a beta ranking system that scores individual flights from 1-10. More
AccorHotels has closed its US$840m acquisition of FRHI Hotels & Resorts (FRHI) and its three luxury brands – Fairmont, Raffles and Swissôtel – and appointed Chris Cahill to the newly created role of CEO Luxury Brands. More
Airbnb has removed 2233 New York City properties – believed to be operated by "hosts with multiple listings that could impact long-term housing availability " – from its site in an apparent bid to pacify New York officials ahead of a new fund-raising valuing the accommodation site at more than USD30bn. More
If present growth rates continue, Chinese tourists will soon usurp Australians as Bali's dominant international market. More
Inbound tourism to Australia continued it strong growth during May at 10% with 7 out of the top 10 markets posting double-digit increases over 2015. More
Luxury Escapes has become the latest travel company to turn its hand to publishing with the launch of a print quarterly called Travel Post. More
TripAdvisor has announced the appointment of Gary Fritz as its Chief Growth Officer and President, Asia Pacific. More
Comparison site Finder.com.au, which made its start in credit cards and home loans, has started a travel division. More
Peter Bellew, the new CEO of Malaysia Airlines, started work today and immediately declared "we will fix" the troubled carrier in a journey to redemption that "will be a road with many interesting turns".
Malaysia Airlines has been in turmoil since 2014 when MH370 disappeared without trace and MH17 was shot down over the Ukraine four months later - twin disasters in which hundreds of its passengers died, sending the carrier into a commercial tail spin. More
Figures released by the Qantas Group yesterday reveal spectacular growth for Jetstar International. Its May passengers numbers were up 24.5% over the previous corresponding period. Annual passenger numbers for the low cost carrier grew 13.8% for the financial year to May 31.
Vivid Sydney now claims to be the "world's biggest festival of light, music and ideas" – with a record 2.3m visitors attending this year's 23 day event, up 35% over 2015. More
TripAdvisor was the fastest-growing major online Australian travel site over the past two years, increasing its average four-weekly visitation by almost 45% (from 6.1% to 8.8%), while Booking.com inched up from 9.0% to 9.7%, according to Roy Morgan Research. More
The evidence continues to mount that Qantas is having issues filling its flights to Los Angeles – even after cutting capacity in late April by removing three Sydney-LAX return services. More
Booking.com is the world's most popular travel website, receiving more than 4 billion combined mobile and desktop visits in the year to May 31, according to SimilarWeb, edging out TripAdvisor. More
Octogenarian billionaire Harry Triguboff, founder of Meriton Serviced Apartments, says he still has his "foot on the accelerator" and is set to become Australia's biggest owner of hotel rooms by the end of this year, overtaking the Abu Dhabi sovereign wealth fund.
Mr Triguboff, 83, who is already Australia's most prolific apartment developer, was recently ranked the country's richest man by BRW with net wealth exceeding $10 billion. More
TripAdvisor has started revealing the source of reviews for properties that use its guest followup tools – an initiative that reveals hotels can in many cases drive most of the comments.
For example, a survey of the first 40 current reviews in several Sydney hotels show that most resulted from management pro-activity. More