Industry Directory


Logo - Amadeus, new, white, small, 30.1.14Amadeus is a leading transaction processor for the global travel and tourism industry, providing transaction processing power and technology solutions to both travel providers (including full service carriers and low-cost airlines, hotels, rail operators, cruise and ferry operators, car rental companies and tour operators) and travel agencies (both online and offline).

The company acts both as a worldwide network connecting travel providers and travel agencies through a highly effective processing platform for the distribution of travel products and services (through our Distribution business), and as a provider of a comprehensive portfolio of IT solutions which automate certain mission-critical business processes, such as reservations, inventory management and operations for travel providers (through our IT solutions business). and


Logo - Brightcove-logo-horizontal-grey-newBrightcove Inc. (NASDAQ:BCOV) is a leading global provider of powerful cloud solutions for delivering and monetizing video across connected devices.

The company offers a full suite of products and services that reduce the cost and complexity associated with publishing, distributing, measuring and monetizing video across devices.

Brightcove has more than 5,500 customers in over 70 countries that rely on the company’s cloud solutions to successfully publish high-quality video experiences to audiences everywhere.

To learn more, visit

To contact the Brightcove ANZ Team, email

Dynamic Creative

Logo - Dynamic CreativeDynamic Creative is a fast growing Ad Platform company.

Its award winning software is used to manage highly effective search engine marketing campaigns for clients in travel, retail and classified industries.

Headquartered in Adelaide, Dynamic Creative has offices in Sydney and Melbourne and plans to expand internationally.

Dynamic Creative enables a marketer to tap into existing online demand.

As we know in travel, there are unlimited combinations of destination, accommodation, flights and prices that change rapidly therefore manually creating specific ads for each combination is impossible.

Our patented software creates customised ads that reflects the company's available inventory in real time.

The 2.5 million travel ads that we manage produce outstanding profit contribution from the travel advertising dollar.

Dynamic Creative is directly generating new profit opportunities for travel companies.

HiRUM Software Solutions

Logo - HiRUM Hospitality Software 199 x 83HiRUM Software Solutions has become well known in the hospitality industry for providing cutting edge tools for anything accommodation.

Our products can service any style of accommodation, from resorts to hotels, backpackers to motels, B &B’s, ski fields, marinas, villas, property management, agents and wholesalers to name just a few.

Our products offer the complete business solution without the need for third party interfaces. This allows us to offer unrivalled price competitiveness, along with the flexibility to tailor our solution to suit each individual accommodation business.

We offer the opportunity for our clients to operate from a front desk, whilst distributing inventory real time across the globe. We guarantee there is no other solution as seamless and as affordable as ours on the world market at present.

Almost all of our enquiries come through word of mouth so the product really does sell itself. To discover how HiRUM can improve your business, simply email

NewBook eManagement Technology

Logo - New Book Logo (Blue Text)NewBook eManagement Technology provides services to multi-property groups and to a range of hospitality industries including Resorts, Hotels, Motels, Apartment complexes and Holiday Parks.

NewBook enhances reservations management, streamlines all accounting and billing, reduces staff overheads and improves marketing and sales performance for all types of accommodation.

Having reached over $7 million dollars’ worth of online bookings each month in Australia NewBook has quickly become known as the most exciting, new Property Management System in Australia.

Easy to use software lets users move seamlessly from managing bookings, to housekeeping and even email marketing.

NewBook’s Online Booking Engine directly integrates with client websites ensuring that guests never have to leave the website to make a booking. Aside from custom branding Newbook offers an array of features within the booking engine like upselling guest notifications, 2 way sms, email survey marketing and having the ability to dynamically offer products or services moments before guests confirm their booking.

Newbook provides a number of integrations with existing Third Party Software to assist with their client’s business operations. Integrations range from Accounting Software Packages (e.g. Xero), Payment Gateways (e.g. BPAY), POS Systems, Social Media, Google Analytics, Wireless Internet, Phone Systems, Electronic Doors/Gates and much more.

The all in one Property Management System also integrates with Online Travel Agents (OTA's) including, Agoda, Trip Advisor and Facebook, and Channel Managers like SiteMinder, Netroomz and ResOnline, which feed tariff and availability data to sites like, and other Global Distribution Systems.

For clients with more than one property NewBook’s Corporate Module allows them to manage any number of properties from a single interface. They provide guest insights and chain-wide reporting that help to maximise revenue, identify cross-property selling opportunities and intuitive management of rates and tariffs.

NewBook is synonymous with providing the most recognised and up to date service by listening to what their clients want and providing a level of customer service that is second to none.

Sabre Pacific

logo-sabre-pacific-smallSabre Pacific is the leading provider of business solutions to the travel industry throughout Australia, New Zealand and the South Pacific Islands.

With a strong focus on the profitability of its customers, Sabre Pacific specialises in the delivery of cutting edge technology, distribution and marketing services to help our customers make money, save money and provide better customer service

Powered by its parent company, Sabre Holdings in the USA, Sabre Pacific boasts a plethora of global technology solutions as well as a range of locally-developed solutions exclusive to the APAC region and specifically designed and built to meet local requirements.

Leisure Solutions
With Sabre Pacific behind you, you’ve got the power to deliver a world of possibilities to your customers. The Sabre Leisure portfolio supplies a seemingly infinite array of choices. Our tools help you filter that info in a flash to find perfect packages, the brilliant "extras," and the best buys. Using our efficient end-to-end solutions, you’ll glide through reaching out to the right customers, powering your way through global inventory, automating your booking, and even managing your business.

Corporate Solutions
Successfully serving corporate travellers requires speed, accuracy, access to the lowest fares and automated, powerful tools that boost your performance. Sabre Pacific, along with Sabre Travel Network offers the most complete collection of corporate travel tools in the world.. Sabre delivers a single, integrated end-to-end solution set, built to fit your particular business needs.

Online Solutions
Whether you’re a Corporate or Leisure agency, we have the right online solution for you. Benefit not only from our global expertise and solutions, but also from our knowledge of the local market and our locally developed solutions to meet your specific online requirements. Sabre’s online customers have the ability to shop and book over 380 airlines including regional Low Cost Carriers, 84,000 hotels and 30car rental companies.  With 62% of all global online GDS air bookings processed via Sabre, we process more than other GDS worldwide so you can rest assured, you’re getting the best online solution.

Sabre Pacific is renowned for its unparalleled expertise in developing profitable solutions and making travel agents travel experts in a constantly changing environment.


Logo - SiteMinder_com 237x48Founded in 2006, SiteMinder is a leader in the online hotel distribution industry.

SiteMinder offers award-winning cloud-based distribution products – including a channel manager, booking engine, PMS/CRS integration and GDS connection tools, to help hotels increase online revenue, streamline business processes and decrease operational costs.

Driven by a no-contract, commission-free business model, SiteMinder’s robust product suite and exceptional client support has made the business one of the most recognisable in the industry.

SiteMinder has offices in Bangkok, Cape Town, Dallas, London and Sydney, and has over 13,000 customers in more than 137 countries. For more information about SiteMinder and its award-winning products, please visit


Logo - Skyscanner 180x40

Skyscanner is a leading global travel search site offering an unbiased, comprehensive and free flight search service as well as instant online comparisons for hotels and car hire.

Launched in 2003, Skyscanner is now helping 40 million unique visitors each month to find the best deals through powerful technology built across its website and mobile apps.

With more than 700 staff spanning over 50 nationalities across nine global offices – Edinburgh, Glasgow, Singapore, Beijing, Shenzen, Miami, Barcelona, Sofia and Budapest – Skyscanner places a great emphasis on its global flight coverage, with search available in over 30 languages and 70 currencies.

Skyscanner’s highly rated free mobile apps are available on iPhone, iPad, Android and have been downloaded over 30 million times.

For more information visit

Sonata Software

Logo - Sonata SoftwareSonata Software is a global IT services firm that powers some of the largest players in the Tour Operator, Corporate Travel, Online Travel, Rail and Airline segments across the globe with technologies such as Omni-channel Commerce, Mobility, Analytics, Cloud and ERP solutions, to drive enhanced customer engagement, operations efficiency and return on IT investments.

Sonata’s service portfolio includes Rezopia, the first cloud based Travel SAAS Platform that offers Reservations, Contracts, Distribution and Operations systems on one easy to deploy platform.

The complementary services of Sonata and Rezopia offer Travel businesses the flexibility and innovation that a combination of next-gen platform and mainstream IT services can bring to meet the fast changing needs of their business.

Whether you are an existing Travel leader innovating to stay ahead of the game or exploring a disruptive new idea to change the game, Sonata’s deep Travel IT  competencies provide the ideal platform and partnership for you to make an impact on business with IT.

Tourism Technology

Logo - Tourism TechnologyTourism Technology is the developer and owner of the Calypso Travel System – the standard and leading solution for mid to large independent, state government and airline travel wholesalers and tour operators.

With a range of enhanced online supply and distribution products and services, including direct supplier XML connectivity, trade and direct consumer online booking engines Calypso provides world leading travel wholesaler customers with a powerful, progressive and cost-effective wholesale travel management solution.

The team at Tourism Technology are a unique combination of travel and IT professionals, dedicated to ensuring Calypso retains its functional richness and technical excellence.

The company currently employs 60 people, of which half are programming staff dedicated to full-time development of the Calypso Travel System. Tourism Technology has a general policy of employing full-time IT professionals with varying backgrounds and levels of experience which includes recent graduates through its graduate recruitment program.

For more information on the Calypso Travel System and Tourism Technology visit


Logo - TravelClick small newTravelCLICK, the leader in hotel ecommerce solutions, provides a continuous flow of high-value online bookings to hotels worldwide. A uniquely comprehensive one-stop solution, TravelCLICK offers market intelligence, distribution, electronic marketing, and media services delivered with personal attention and local market expertise.

We help our clients make better business decisions, generate greater demand from the right mix of channels, and convert more shoppers to high-value guests.

Unparallelled Hotel Market Intelligence Solutions
Evaluate opportunities and outsmart the competition
Compare historical and projected performance, rates, occupancy and availability for your hotel against the rest of the local market. TravelCLICK's market intelligence solutions enable you to execute rate and inventory strategies and marketing initiatives that will directly impact your bottom line.

Demand Driving Marketing Solutions
Increase visibility and drive demand more effectively.
TravelCLICK develops customized, integrated marketing plans for hotels using a combination of Internet and global distribution system (GDS) media to drive incremental demand for your property. Search engine optimization (SEO) and pay-per-click (PPC) advertising help maximize direct-to-web bookings through our award-winning websites.

Superior Online Hotel Merchandising
Convert shoppers and maximize revenue per stay.
Together, TravelCLICK's iHotelier® Central Reservation System and our robust content management system deliver the industry's best hotel merchandising platform. iHotelier improves conversion and revenue per stay, drives incremental revenues from the sale of value-added products, captures important client information, manages email communications with your guests and helps you manage relationships with your most important customers. Our award-winning booking engine, iStayTM, enables you to further up sell shoppers on room types and amenities.

Serving the hospitality industry since 1999, TravelCLICK has more than 13,000 customers in 140 countries with offices in Barcelona, Chicago, Dubai, Houston, Phoenix, Melbourne, Shanghai, and Tokyo. For more information on TravelCLICK and its award-winning hotel ecommerce solutions, visit or email .


Logo - Viator reversed 183 x 70Viator is the world’s largest online resource and category leader for travel destination activities, reaching over 7 million global travelers per month who are seeking to find, research, and book activities and tours prior to traveling and while in-destination. Viator offers over 15,000 tours, activities and experiences in over 150 countries, providing travelers with a curated selection of the best local experiences worldwide.

Viator operates in the large and under-penetrated global travel destinations activities market, estimated to be $26.8 billion in the U.S. alone and 3-4 times this size globally. This makes the online destinations activities market one of the last remaining growth sectors of the online travel industry.

As the category leader with a valuable first mover advantage, Viator is well positioned to continue its leadership in this rapidly growing online market. Viator has developed a proven and scalable global platform to accommodate rapid growth and sustained market leadership.

Viator’s proprietary database of products and user generated content, strong local operator relationships, fully featured global websites and mobile offerings, longstanding global affiliate partnerships, and advanced back-end infrastructure are critical growth enablers that are difficult to replicate.

The Company generates over 75% of its bookings through its direct-to-consumer efforts. This includes the Viator website, mobile apps and mobile websites, locally-optimized websites in 9 different non-English languages, and a portfolio of destination and category-focused offerings.

Viator also offers its products through an extensive global affiliate network of 2,000+ active partners, including top travel brands such as Priceline, British Airways and Lonely Planet. Viator is experiencing rapid growth, led by strong organic growth on its flagship site,

Viator is headquartered in San Francisco with offices in Sydney, Las Vegas, and London. A truly global company, nearly 60% of Viator’s gross bookings originate from travelers outside of the United States.

The Company has over 200 full-time employees. Viator is a privately held company, with lead investment from The Carlyle Group, one of the world’s largest private equity firms.

For more information, visit

Wright Express

WEX LOGO 186C with TMWright Express helps companies across a wide spectrum of industries around the globe grow their businesses by delivering powerful fleet, prepaid and virtual payment solutions, transaction processing and information management programs.

Wright Express are an expert provider of payment solutions to the travel industry, with operations across Australia, United States & UK. As a top 7 issuer of MasterCard purchasing solutions in the USA and industry pioneer in innovative virtual credit card solutions, Wright Express provides virtual payments technology to many leading travel companies around the world.

For further information please visit

Upcoming Events

No Vacancy Australia


Time to 'Change It Up' at No Vacancy, Australia's leading accommodation industry conference, which returns to Sydney on March 15.

The punchy, issues-based program is packed with industry leaders and features presentations, data, debate, panels and discussion.

Confirmed speakers include:

  • Matt Bekier, Chief Executive, Star Entertainment Group
  • Donald Borg, Revenue Performance Director Australasia, IHG
  • Matthew Burke, Analyst & BDM, STR Global
  • Grant Colquhoun, Senior Director of Account Management APAC, TripAdvisor
  • Adrian Currie, SVP Corporate Development, Priceline Group
  • Dean Dransfield, Managing Director,  Dransfield Hotels/Resorts
  • Bob East, CEO, Mantra Group
  • Daniel Finch, Managing Director, Wotif Group
  • Andrew Hughes, VP Hotel Sourcing Asia Pacific, GTA
  • Girish Jhunjhuwala, Founder and CEO, Ovolo Hotels
  • Cemlyn Jones, General Manager, Travelzoo Australia
  • Sam McDonagh, Country Manager, Airbnb
  • Bernie O'Keefe, Director of Marketing, Tangalooma Island Resort
  • Adam Posner, CEO & Founder, Directivity
  • Steve Richards, Head of Commercial, Best Western Australia
  • Greg Shaw, CEO, Mulpha Australia
  • Armina Soemino, Emerging Companies Research Analyst, JP Morgan
  • Anton Stanish, Regional Director Australia/NZ,
  • Renae Trimble, Vice President Loyalty & Digital Commerce, Australia, Accor Hotels
  • Matthew Thomas, National Manager, Meriton Serviced Apartments
  • Peter Waters, Director of Distribution, Global Hotel Group, Amadeus IT

Founded in 2007, No Vacancy has a strong track record and averages 200+ high-quality delegates each year.

Please get in touch if you have any questions about attending or sponsoring.

Gold Sponsors:


Industry Partners:

Click to Book

TRAVELtech Australia 2016


TRAVELtech - Australia's leading online travel marketing, distribution and technology event - returns to Sydney on October 13 this year.

So mark it in your diary and keep and eye out for further details, which will be available from April.

Alternatively - and this would be a much smarter option - register for updates and we'll send them through.

Meanwhile, here are some pix from 2015... 

If you'd like to find out more please email us or call 612-9882-1575.

See more great pix at: TRAVELtech 2015 - It's A Wrap...