Industry Directory

Amadeus IT

Logo - Amadeus 202 x 56Amadeus is a leading transaction processor for the global travel and tourism industry, providing transaction processing power and technology solutions to both travel providers (including full service carriers and low-cost airlines, hotels, rail operators, cruise and ferry operators, car rental companies and tour operators) and travel agencies (both online and offline).

The company acts both as a worldwide network connecting travel providers and travel agencies through a highly effective processing platform for the distribution of travel products and services (through our Distribution business), and as a provider of a comprehensive portfolio of IT solutions which automate certain mission-critical business processes, such as reservations, inventory management and operations for travel providers (through our IT solutions business).
www.amadeus.com and www.au.amadeus.com

e-channel Search

logo - e-channel longe-channel Search is one of Australia's leading providers of search engine marketing and pay per click advertising, specialising in inventory-driven advertising within the travel, retail, property, education and e-commerce industries.

Founded in 1999, e-channel Search delivers outstanding results for clients in Australia, the US and Asia Pacific region.

e-channel services some of the world's leading brands to deliver seamless account management to deliver the most effective local and global search marketing campaigns.
With our patented, award-winning proprietary software, Dynamic Creative™ and our in-house methodology "the 7 elements of Search", e-channel has provided some of the world's largest Search spenders with a unique methodology and technology to vastly improve and produce, relevant search marketing campaigns.
e-channel offers clients full-service campaign and account management services as well as a managed service of automated inventory management for those advertisers who wish to perform the ongoing campaign optimisation themselves, but use e-channel's Dynamic Creative software to keep ads in sync with product inventory.
Website www.e-channel.com.au

e-channel Search is one of Australia's leading providers of search engine marketing and pay per click advertising, specialising in inventory-driven advertising within the travel, retail, property, education and e-commerce industries.

Founded in 1999, e-channel Search delivers outstanding results for clients in Australia, the US and Asia Pacific region.

e-channel services some of the world's leading brands to deliver seamless account management to deliver the most effective local and global search marketing campaigns.

With our patented, award-winning proprietary software, Dynamic Creative™ and our in-house methodology "the 7 elements of Search", e-channel has provided some of the world's largest Search spenders with a unique methodology and technology to vastly improve and produce, relevant search marketing campaigns.

e-channel offers clients full-service campaign and account management services as well as a managed service of automated inventory management for those advertisers who wish to perform the ongoing campaign optimisation themselves, but use e-channel's Dynamic Creative software to keep ads in sync with product inventory. www.e-channel.com.au

GlobalCollect

Logo - GlobalCollect 205x41GlobalCollect is the most knowledgeable global Payment Service Provider in the world, processing more than US$14 billion in international e-commerce payments per year for more than 500 of the world’s most recognized e-commerce brands in the digital goods and services, travel, retail and video gaming industries, among many others.

With nearly two decades of payments experience, we enable our clients to efficiently and securely accept payments from more than 170 countries in more than 170 currencies, using in excess of 150 local payment methods including all major credit and debit cards, direct debits, bank transfers, real-time bank transfers, eWallets, cash at outlets, prepaid methods, checks, and invoices.

This gives our customers unparalleled coverage, especially in high-growth regions like Latin America, where GlobalCollect acquired regional PSP Sub1 in 2012.

Our robust and redundant systems guarantee our customers high availability and reliability.

GlobalCollect’s business intelligence tools and more than 400 payments experts help our clients elevate their payment strategies to become a strategic asset to their companies.

Headquartered in Amsterdam, GlobalCollect has six locations around the world, and is a Welsh, Carson, Anderson & Stowe company.

For more information please visit: www.globalcollect.com and follow us on:

www.linkedin.com/company/globalcollect

www.twitter.com/Global_Collect

www.facebook.com/globalcollect

Livn Group

Logo - Livn Group 170 x 73Livn Group provides behind the scene solutions to the travel industry; bringing buyers and sellers together to create markets where they previously did not exist, make existing markets work more efficiently and engage with travellers before, while and after they travel.

Our innovative products are used globally to facilitate the planning, booking and financial transaction of travel products in real-time, creating a reliable, fast and secure way for participants to do business.

We ensure our clients receive the best possible price, streamline travel agent operations, give global exposure for our suppliers and create new ways for our clients to engage with their customers.

We make travel easier; we listen, we develop, we execute. livngroup.com

Revinate

Logo - Revinate 202 x 32With user generated content and reviews increasing in both number and importance, hotel and restaurant owners and operators have a simple choice: either ignore the cacophony of social media and hope for the best or proactively track and manage what is being said online in a way that deepens customer relationships, strengthens brands and boosts revenue.

If you opt for the latter, then Revinate’s user-friendly software platform, custom-designed for the unique needs of the hospitality industry, is an irreplaceable tool. Revinate’s powerful technology monitors all of the important social media venues – including Twitter, Facebook and TripAdvisor – and provides instant alerts whenever your property or brand is mentioned.

With information comes power: in this case, the power to please a disgruntled customer, monitor the competition and set yourself apart when it comes to guest satisfaction and loyalty. Revinate is venture-backed by leading VC Firms Benchmark Capital and Formation 8. Based in San Francisco, Revinate counts the world’s leading hospitality brands as clients. To learn more, please visit www.revinate.com.

Sabre Hospitality Solutions

Sabre Hospitality Solutions provides technology to the global hospitality industry. It operates one of the industry’s largest Software-as-a-Service businesses.  Its central reservations and property management system, internet marketing and distribution solutions are used by more than 17,000 hotels around the world. Each year, it generates more than $12 billion in revenue for its hotels.
Sabre Hospitality Solutions is part of Sabre Holdings, a global travel technology company serving the world’s largest industry- travel and tourism. For more information, visit: www.sabrehospitality.com

Logo - Sabre Hospitality Solutions 204 x 53 small

Sabre Hospitality Solutions provides technology to the global hospitality industry. It operates one of the industry’s largest Software-as-a-Service businesses.

Its central reservations and property management system, internet marketing and distribution solutions are used by more than 17,000 hotels around the world. Each year, it generates more than $12 billion in revenue for its hotels.

Sabre Hospitality Solutions is part of Sabre Holdings, a global travel technology company serving the world’s largest industry- travel and tourism. For more information, visit: www.sabrehospitality.com

Sabre Pacific

logo-sabre-pacific-smallSabre Pacific is the leading provider of business solutions to the travel industry throughout Australia, New Zealand and the South Pacific Islands.

With a strong focus on the profitability of its customers, Sabre Pacific specialises in the delivery of cutting edge technology, distribution and marketing services to help our customers make money, save money and provide better customer service

Powered by its parent company, Sabre Holdings in the USA, Sabre Pacific boasts a plethora of global technology solutions as well as a range of locally-developed solutions exclusive to the APAC region and specifically designed and built to meet local requirements.

Leisure Solutions
With Sabre Pacific behind you, you’ve got the power to deliver a world of possibilities to your customers. The Sabre Leisure portfolio supplies a seemingly infinite array of choices. Our tools help you filter that info in a flash to find perfect packages, the brilliant "extras," and the best buys. Using our efficient end-to-end solutions, you’ll glide through reaching out to the right customers, powering your way through global inventory, automating your booking, and even managing your business.

Corporate Solutions
Successfully serving corporate travellers requires speed, accuracy, access to the lowest fares and automated, powerful tools that boost your performance. Sabre Pacific, along with Sabre Travel Network offers the most complete collection of corporate travel tools in the world.. Sabre delivers a single, integrated end-to-end solution set, built to fit your particular business needs.

Online Solutions
Whether you’re a Corporate or Leisure agency, we have the right online solution for you. Benefit not only from our global expertise and solutions, but also from our knowledge of the local market and our locally developed solutions to meet your specific online requirements. Sabre’s online customers have the ability to shop and book over 380 airlines including regional Low Cost Carriers, 84,000 hotels and 30car rental companies.  With 62% of all global online GDS air bookings processed via Sabre, we process more than other GDS worldwide so you can rest assured, you’re getting the best online solution.

Sabre Pacific is renowned for its unparalleled expertise in developing profitable solutions and making travel agents travel experts in a constantly changing environment.

SiteMinder

Logo - SiteMinder_com 237x48Founded in 2006, SiteMinder is a leader in the online hotel distribution industry.

SiteMinder offers award-winning cloud-based distribution products – including a channel manager, booking engine, PMS/CRS integration and GDS connection tools, to help hotels increase online revenue, streamline business processes and decrease operational costs.

Driven by a no-contract, commission-free business model, SiteMinder’s robust product suite and exceptional client support has made the business one of the most recognisable in the industry.

SiteMinder has offices in Bangkok, Cape Town, Dallas, London and Sydney, and has over 13,000 customers in more than 137 countries. For more information about SiteMinder and its award-winning products, please visit www.siteminder.com

Tourism Technology

Logo - Tourism TechnologyTourism Technology is the developer and owner of the Calypso Travel System – the standard and leading solution for mid to large independent, state government and airline travel wholesalers and tour operators.

With a range of enhanced online supply and distribution products and services, including direct supplier XML connectivity, trade and direct consumer online booking engines Calypso provides world leading travel wholesaler customers with a powerful, progressive and cost-effective wholesale travel management solution.

The team at Tourism Technology are a unique combination of travel and IT professionals, dedicated to ensuring Calypso retains its functional richness and technical excellence.

The company currently employs 60 people, of which half are programming staff dedicated to full-time development of the Calypso Travel System. Tourism Technology has a general policy of employing full-time IT professionals with varying backgrounds and levels of experience which includes recent graduates through its graduate recruitment program.

For more information on the Calypso Travel System and Tourism Technology visit  www.tt.com.au

TravelCLICK

Logo - TravelClick small newTravelCLICK, the leader in hotel ecommerce solutions, provides a continuous flow of high-value online bookings to hotels worldwide. A uniquely comprehensive one-stop solution, TravelCLICK offers market intelligence, distribution, electronic marketing, and media services delivered with personal attention and local market expertise.

We help our clients make better business decisions, generate greater demand from the right mix of channels, and convert more shoppers to high-value guests.

Unparallelled Hotel Market Intelligence Solutions
Evaluate opportunities and outsmart the competition
Compare historical and projected performance, rates, occupancy and availability for your hotel against the rest of the local market. TravelCLICK's market intelligence solutions enable you to execute rate and inventory strategies and marketing initiatives that will directly impact your bottom line.

Demand Driving Marketing Solutions
Increase visibility and drive demand more effectively.
TravelCLICK develops customized, integrated marketing plans for hotels using a combination of Internet and global distribution system (GDS) media to drive incremental demand for your property. Search engine optimization (SEO) and pay-per-click (PPC) advertising help maximize direct-to-web bookings through our award-winning websites.

Superior Online Hotel Merchandising
Convert shoppers and maximize revenue per stay.
Together, TravelCLICK's iHotelier® Central Reservation System and our robust content management system deliver the industry's best hotel merchandising platform. iHotelier improves conversion and revenue per stay, drives incremental revenues from the sale of value-added products, captures important client information, manages email communications with your guests and helps you manage relationships with your most important customers. Our award-winning booking engine, iStayTM, enables you to further up sell shoppers on room types and amenities.

Serving the hospitality industry since 1999, TravelCLICK has more than 13,000 customers in 140 countries with offices in Barcelona, Chicago, Dubai, Houston, Phoenix, Melbourne, Shanghai, and Tokyo. For more information on TravelCLICK and its award-winning hotel ecommerce solutions, visit www.travelclick.net or email info@travelclick.net .

Trust International

Logo - Trust International 235 x 60Trust International is one of the world’s leading CRS providers and international hospitality partner.

Trust’s services and supporting technologies help hotel chains and hospitality groups support their sales and marketing activities with the latest distribution solutions.

The range of services includes CRS solutions and CRO software, connectivity to all GDS and OTA channels, Internet booking engines and third party integration to PMS, RMS and CMS systems.

Trust International offers the full range of CRS-related products such as content management, business intelligence and commission payment services.

Via Trust’s own communication centers located in North America, Europe and The Far East customers in 47 countries are served with private label telephone reservation, concierge and telemarketing services.

Established in 1989 Trust International is renowned for its highly reliable reservation platform, continuous investment in systems and delivery of superior customer value.

Viator

Logo - Viator reversed 183 x 70Viator is the world’s largest online resource and category leader for travel destination activities, reaching over 7 million global travelers per month who are seeking to find, research, and book activities and tours prior to traveling and while in-destination. Viator offers over 15,000 tours, activities and experiences in over 150 countries, providing travelers with a curated selection of the best local experiences worldwide.

Viator operates in the large and under-penetrated global travel destinations activities market, estimated to be $26.8 billion in the U.S. alone and 3-4 times this size globally. This makes the online destinations activities market one of the last remaining growth sectors of the online travel industry.

As the category leader with a valuable first mover advantage, Viator is well positioned to continue its leadership in this rapidly growing online market. Viator has developed a proven and scalable global platform to accommodate rapid growth and sustained market leadership.

Viator’s proprietary database of products and user generated content, strong local operator relationships, fully featured global websites and mobile offerings, longstanding global affiliate partnerships, and advanced back-end infrastructure are critical growth enablers that are difficult to replicate.

The Company generates over 75% of its bookings through its direct-to-consumer efforts. This includes the Viator website, mobile apps and mobile websites, locally-optimized websites in 9 different non-English languages, and a portfolio of destination and category-focused offerings.

Viator also offers its products through an extensive global affiliate network of 2,000+ active partners, including top travel brands such as Priceline, British Airways and Lonely Planet. Viator is experiencing rapid growth, led by strong organic growth on its flagship site, Viator.com.

Viator is headquartered in San Francisco with offices in Sydney, Las Vegas, and London. A truly global company, nearly 60% of Viator’s gross bookings originate from travelers outside of the United States.

The Company has over 200 full-time employees. Viator is a privately held company, with lead investment from The Carlyle Group, one of the world’s largest private equity firms.

For more information, visit www.viator.com

Wright Express

Logo - Wright ExpressWright Express helps companies across a wide spectrum of industries around the globe grow their businesses by delivering powerful fleet, prepaid and virtual payment solutions, transaction processing and information management programs.

Wright Express are an expert provider of payment solutions to the travel industry, with operations across Australia, United States & UK. As a top 7 issuer of MasterCard purchasing solutions in the USA and industry pioneer in innovative virtual credit card solutions, Wright Express provides virtual payments technology to many leading travel companies around the world.

For further information please visit www.wrightexpress.com.au.

Upcoming Events

No Vacancy Bali - August 29, 2014

NO VACANCY BALI

Where: W Retreat and Spa Bali
When: Friday, August 29, 2014
Program: Click for details
Bookings: Available onsite

The wait is finally over - No Vacancy Bali is being staged  today.

No Vacancy is a fast-moving, issues-based one-day accommodation industry featuring excellent speakers (see below) and a focussed program that lifts the lid on Asia's hottest accommodation market. 

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TRAVELtech Conference 2014

INNOVATION (& INSPIRATION)

Where: Sheraton, Sydney
When: Friday, October 24, 2014
Program: Click for details
Bookings: AUD499 + gst Early Bird

Tickets are now on sale for TRAVELtech 2014, the central theme of which is innovation - "finding a better way of doing something"...

The program has just been revealed while lots of great local and international speakers are already been confirmed, with more on the way.

  • Mike Boyd, CEO, VroomVroomVroom
  • Peter Bradd, Entrepreneur in Residence, Fusion Labs
  • Elise Chang, Marketing, Partnership & Leisure Sales Director, Thrifty
  • Luke Crawford, Director, tripbooka
  • Michael Curry, Manager Digital Innovation, Qantas Airways Limited
  • Michael Daley, Team Lead – Research, Experian Hitwise
  • Brad Gurrie, Managing Director, Travelzoo Australia
  • Rakesh Hegde, Founder & CEO, Rezopia
  • Anthony Hynes, Managing Director and CEO, eNett
  • Richard Ings, CEO & Co-Founder, Troopr
  • Simon Lenoir, Founder, Rezdy
  • Ross McDonald, Industry Head – Travel & Tourism, Google Australia
  • Georg Ruebensal, Managing Director, Expedia Australia
  • Andy Sleigh, GM Asia-Pacific, Skyscanner
  • Graham Turner, CEO & Managing Director, Flight Centre
  • Clement Wong, CEO, BeMyGuest

Please get in touch if you'd like to contribute an idea, speak or sponsor.

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No Vacancy Australia 2015

No Vacancy Australia returns to Sydney on March 26, 2015

Get set for No Vacancy Australia 2015.

The date has just been set and the venue confirmed.

More news in the coming months.

Any thoughts or ideas, please contact Martin Kelly.

Still reading?

Then check out this lively sizzle reel from 2014 to get a feel for the event.