Qantas has increased the redemption value of its frequent flyer points by an average of 10% after it became obvious many QF frequent flyers regularly found better value buying sale fares outright rather than redeeming points and paying the often onerous extras. See SMH story.
Does hospitality industry identity, analyst and asset manager Bill Barnett, founder of C9 Hotelworks, ever sleep? Apparently not. More
Flight Centre's move into online technology has gathered pace with the travel retail giant today announcing it has bought 70% of the BYOjet.com business, just days after it agreed to buy US online youth travel company StudentUniverse.com. More
Online reputation management is by far the biggest issue for accommodation owners, closely followed by a desire to drive more direct bookings free of OTA commissions. More
For the first time since 2003, the number of Australians holidaying overseas has dropped. Tourism Research Australia says outbound holiday numbers for the year to Sept 30 fell 1% after growing by 132% between 2006 and 2104. TRA attributes the drop to a weaker Aussie dollar.
Just briefly: Qantas looks set for a record full-year profit, revealing it will make between $875m and $925m in the six months to Dec 31; Flight Centre has offered to buy US online retailer Travelonomy for USD28m; Booking.com will sell its accommodation product through the Tigerair Australia wesbite in a partnership announced today.
A social media backlash over its new loyalty scheme has prompted supermarket giant Woolworth to reverse its decision to end its Qantas Frequent Flyer partnership with the companies announcing a new three-year agreement this morning. More
Sydney's hotel market is booming with record November demand – absolute occupancy of 91% – allowing yield and revenue managers to push room rates hard. Average daily rate rose 7.6% to $235 while revenue per available room was up 8.5%. More
Just a couple of weeks after Marriott bought Starwood Hotels & Resorts, Accor has acquired FRHI Hotels & Resorts, which owns the Fairmont, Raffles and Swissotel hotel chains, for USD2.9bn in cash and shares. More
Calls to Qantas Holidays surged yesterday after news broke that rival wholesaler Creative Holidays is giving up and closing on Dec 31. More
How the mighty have fallen. Travel Corporation today announced it is closing Creative Holidays and 100 staff will lose their jobs. Just a few years ago this was a business doing 300,000 pax and turning over up to $350m each year. Creative was huge – and then it wasn't. More
Here's a great shot by @infarawayland of Mount Maunganui, New Zealand's second most 'Instagrammed' visitor attraction in 2015, according to the photo sharing site. More
Chinese tourism is not just an industry, it's a force, a double-edged sword that can make or break or break markets. For evidence look no further than the contrasting fortunes of Macau and Australia. More
Skift is reporting that HotelTonight, which just two weeks ago fired 20% of its employees, is up for sale. The HotelTonight business is based around a last-minute mobile booking app, ground-breaking when launched five years ago, somewhat passe now. See story.
Travel Massive is running a digital marketing workshop in Sydney on Wednesday, Dec 9, 2015, from 3pm to 5pm followed by mojitos and networking. Click for details.
One of the true good guys of the Australian hotel industry, Rob Anderson, has retired from Best Western after a 30 year career including stints as a hotel member, director, chairman/president and CEO from 2005.
Following his retirement, the Best Western board has decided the split the CEO role. More
Since when did the word 'visit' become so important to destination marketers? I have no idea but on learning that Sunshine Coast Destination Ltd has "re-branded" to Visit Sunshine Coast, it triggered a sense of deja vu: hasn't that been done before? More
Travelport now has majority ownership of Locomote, a corporate travel tech company based in Melbourne, increasing its stake to 55%. More
Sabre veteran Richard Morgan has been promoted to the new role of Regional Director and will lead an expanded South Pacific team.
He has moved back to Sydney and already been seen entertaining key clients in some of the city's best restaurants, something he does better than anyone else. More
Commercial airline passenger numbers are forecast to double to 7 billion by 2034, says the International Air Transport Association, though the annual rate of growth at 3.8% is lower than originally forecast. More
The Wall St Journal reports Airbnb made USD340m in revenue in the third quarter. Gross bookings were $2.2 billion while room nights grew 110% to 23.8 million. The figures were part of an presentation used to secure an extra $100m for the company, bringing the total it's raised to $2.4m.
Travel technology company Sabre Corporation says its pending acquisition of the Trust Group will "extend" its position as the world's central reservations system (CRS) marlet leader. More
AOT founder Andrew Burnes has had the last laugh as long-winded and sometimes acrimonious 'merger' negotiations with Helloworld concluded with him sitting pretty as CEO and, along with his wife and business partner, Cinzia, owning 40% of the combined entity.
The power couple also get a couple of seats on a brand new HLO board, just a couple of months after the old one told him to go away, saying "the strategic and financial merits of the acquisition were insufficiently compelling. More
Here's the view of the Sydney Opera House from the western side of Circular Quay when a cruise ship such as the Carnival Spirit is in town. More
Travel and expense management software company Concur Technologies is set to boost its Australian workforce by 20% over the next 12 months as the business continues to grow strongly. More