Established in 1973 and employing over 115 staff in offices in Melbourne, Sydney and Perth, Voyager is a multi-award winning agency and founding member of the GSM (Global Specialist Markets) global group of independent like minded travel management companies.
Lyn’s career in the travel industry spans many years, covering both retail and corporate travel.
Her national role at Voyager oversees a multi-million dollar customer portfolio, incorporating small to global clients, across all industries included but not limited to FMCG, Educational, Mining and professional services.
Managing her own portfolio of over $20M of Voyager’s top customers, Lyn has a ‘hands on’ approach and high level of involvement with all key customers in driving strong initiatives for Voyager to deliver to customers a high level of proactive account management.
Working with key suppliers, Lyn and her team of eight continue to deliver saving to customers with a proactive approach, supported by the Voyager Operational, IT and Online teams.
Lyn has worked with many customers from small to global in delivering hotel programs which offer value at the best possible rates.
Experienced in the online bidding systems including BidStork and Lanyon, the Voyager team has great expertise in customer expectations, rate negotiation, value-adds and compliance and delivery.