Latest Speakers, Get in Quick – One Week Until Travel IQ

Jeff Lewis, TripAdvisor

Jeff Lewis, VP Technology & Strategic Initiatives at TripAdvisor, and Kathryn Valk, Director of Marketing at Royal Caribbean Cruises, are the latest speakers to confirm for the Travel IQ conference at The Langham Sydney on October 24. 

They join a star-studded line-up including Bob EastJamie PherousAnthony HayesDarrin GraftonRob SmithSue BadyariBrett MitchellRobert HalfpennyLes SzekelySimon LenoirAnthea and David HammonRod Cuthbert and many more. More 

Cruise Pumps Almost $5 billion into Australian Economy, Report

Cruise tourism contributed almost $5 billion to the Australian economy in the 17/18 financial year, according to a new combined report from  industry groups CLIA Australasia and the Australian Cruise Association. The report claimed 1236 “ship visits” led to 3.5 million passenger and crew visit days, raising $2.3 billion in direct economic output and $2.5 billion in indirect and induced output. More 

Merlin Entertainments Plans Further Australian Expansion

Merlin Entertainments – the biggest owner of visitor attractions in Australia and New Zealand – is on track for a record year and actively scouting for expansion opportunities.

Divisional Director Rob Smith, who is speaking at Travel IQ in Sydney on October 24, predicts that visitor numbers to Merlin’s local attractions for 2018 will be up by 3% to 4% over last year. 

Highlights include: More 

Peak Travel Month Sends Global Airline Loads to Record High

Overall global airline load factor hit what the International Air Transport Association (IATA) believes may be a record high of 85.3% during the peak travel month of August.  “The industry experienced continued strong traffic growth in August, putting the cap on a very good peak travel season. The all-time record load factor reflects that airlines are maximizing the efficiency of their assets at a time of rising fuel prices and other costs that are limiting the opportunities for low fare stimulation,” said Alexandre de Juniac, IATA’s Director General and CEO.     

Growth Accelerates as AccorHotels Hits 1000 APAC Properties

AccorHotels has opened its 1000th in Asia Pacific, the Pullman Tokyo Tamachi, and is aiming to open one new property in the region every two days by 2020. 

“We currently open, on average, a new hotel in Asia Pacific every three days, but our goal is to move this to a new hotel every second day by 2020 and one hotel per day globally,” said Michael Issenberg, CEO Asia-Pacific AccorHotels. More 

Susan Bonner, Quirin Schwaighofer Talk Next Big Thing at Travel IQ

Susan Bonner, VP & MD of Royal Caribbean Cruises, pictured, and Quirin Schwaighofer, co-founder of MadeComfy, are the latest speakers to confirm for the Travel IQ conference in Sydney on October 24. 

They feature in The Next Big Thing, a provocative session moderated by Tammy Marshall of The B Hive and join a star-studded line-up including Bob EastJamie PherousAnthony HayesDarrin GraftonRob SmithSue BadyariBrett MitchellRobert HalfpennyLes SzekelySimon Lenoir, Anthea and David Hammon, Rod Cuthbert and many more. More 

Flights Centre Finds Digital Direction, Buys Unmapped

Flight Centre has bought Unmapped, a technology company that builds travel documentation, communication and itinerary management software for the travel industry. Unmapped products include the Trip Publisher itinerary builder and TripLinQ API services, which consolidates bookings, content and real-time location data into a single interface. The company’s products are already being used by Flight Centre in the US and will roll out globally.  No acquisition price was revealed.

Increase Your Travel Business Intelligence at Travel IQ, Book Now

   

Where: Langham Hotel, Sydney
When: Wednesday, October 24, 2018
Bookings: Great value at $360 + gst

Travel IQ Program –  Celebrating The Business of Travel

9.00am – 9.45am Travel – A Growth Story: Travel remains a growth story despite global uncertainty and is forecast to grow at more than 5% a year for the next decade. Our opening speakers crunch the data on key industry sectors. We also look at where the smart money has been heading with analysis of key industry investments over the past two years, both in Australia and overseas.

9.45am – 10.05am Founder’s Story: Jamie Pherous founded Corporate Travel Management (CTD) 24 years ago with a couple of staff in Brisbane and big dreams. Now the business he created is a publicly-listed global enterprise with offices in 70 countries, thousands of staff and a market capitalisation of more than $3 billion. Learn about Jamie’s journey in this presentation.

10.05am – 10.40am Trends, Issues, Challenges & Opportunities. Travel may be growing however progression is anything but linear. That’s because travel is a complex, occasionally volatile industry that’s ultimately all about people, who are anything but predictable. Strategies change, opportunities emerge, and growth is an ever-present challenge. Meanwhile globalisation looms large. Tightly moderated panel discussion involving travel business leaders.

10.40am 11.10am – Morning Tea

11.10am – 11.35am Investor Insight. Les Szekely has picked a few winners in his time: HotelClub, SiteMinder and Rezdy to name a few, so what he says is worth listening to. What is his philosophy on investing, what does he look for in a company and what does he think the future holds? Find out here.

11.35am – 11.55am Going Public: Serko is a story of dogged perseverance and bloody mindedness. After a rocky start on the NZSX, Serko staged a huge turnaround and became its top performing share last year while achieving a long-time goal of co-listing on the ASX in June.

11.55am – 12.40pm Attractive Proposition: Attractions are the invisible infrastructure underpinning Australian tourism. Session opens with focus on the rapid evolution of third-generation company Hammons Holdings, owner since 1945 of Scenic World Blue Mountains and now operator of commercial climbing on the Sydney Harbour Bridge. Followed by industry leader discussion covering everything from ski resorts and aquariums to water parks. Moderator Nigel Benton, Publisher, Australian Leisure Media.

12.40pm – 2.00pm Lunch. Sensational lunch in Bistro Remy, a great space and brilliant food. Delegates will get the chance to relax and catch up with fellow delegates in a beautiful environment. 

2.00pm – 2.30pm Engineering an Exit. Building a travel business is one thing, selling it or stepping back something else altogether. Here’s  how two quite different travel entrepreneurs managed their transition. One sold, the other stepped aside from day to day management. Presentation followed by discussion.

2.30pm – 2.40pm Owning the Moment: Why lease when you can build and own? Australian travel companies APT and Scenic have been at the forefront of investing in and building their own ships. Now Aurora Expeditions has joined the party, commissioning the ‘Greg Mortimer’ expedition ship. Case study on rewards and risks of building your own ship.

2.40pm – 2.50pm Focus On – Intrepid Group: It’s been a remarkable journey for the Intrepid Group, which is pushing ahead with an ambitious strategy to be the biggest player in the global adventure travel industry through a combination of acquisitions and organic growth

2.50pm – 3.10pm Adventure is Where You Find It: Discussion… Adventure, expedition and experiential travel is hot right now with consumers increasingly looking for culture, meaning and interaction when they take a break. Find out what’s driving this sector, where the opportunities lie and what the future holds

3.10pm – 3.30pm Working Locally, Growing Globally. The common wisdom is that you can’t build a global business from Australia. However, it can be done. Rod Cuthbert has used Australia as a launching pad for two global businesses, Viator, now owned by TripAdvisor, and Rome2rio, headquartered in Melbourne. What did he learn along the way? Interview format.

3.30pm – 4.00pm Afternoon Tea

4.00pm – 4.30pm The Next Big Thing… If only if it were that simple. Here is your chance to get ahead of the curve in our closing session featuring a panel of well-connected industry insiders with their take on how travel will evolve in the coming years and who will be best placed to take advantage of the ever-shifting tourism landscape.

Book now – great value at $360 + gst.

Ascott Moves Beyond Apartments, Buys 70% of Tauzia Hotel Mgt

Yello Hotel Manggari Jakarta

Leading serviced apartment owner and operator, The Ascott Limited, has bought 70% of Tauzia Hotel Management, one of Indonesia’s top five hotel operators.

Tauzia has a portfolio of 122 hotels across Indonesia, Malaysia and Vietnam, half of which are under development. Most of Tauzia’s hotels target business travellers with about 30% leisure focused.

Its brands include Harris Hotels, Yello and Pop!

BridgeClimb Brand To Continue Under New Owners

Chris Zumwalt

The BridgeClimb brand will live on under new owners Hammons Holdings who won recently won commercial climbing and tourism rights for the Sydney Harbour Bridge.

BridgeClimb is the incumbent company and its contract expires at the end of September.

In mid-August Hammons Holding bought BridgeClimb’s assets and today confirmed the iconic brand would continue, appointing Scenic World’s Chief Operating Officer Chris Zumwalt CEO from 1 October. More 

Travello Raises Another $5 million to Fund Expansion

Travel networking app Travello has raised a further $5 million from a consortium of investors to help fund international expansion. “To continue our rapid growth, we need a presence in our key markets, namely: the UK, Europe, South East Asia and the US, and this investment will kick-start that process,”  said co-founder, Ryan Hanly.

Travello is currently used in 180 countries by 350,000 travellers and enables users to browse and book more than 50,000 in-destination activities from a range of sources including Livn, Asia-Pacific’s super-aggregator of Tours and Activities. Travello has so far raised more than $6 million.

Near Death Experience Inspires Creation of TravelCard

Here’s a great founder’s story as told by Michael Tauber, the Australian CEO of TravelCard. Tauber recalls that the Israeli company founder Alon Ketzef was the in the US 30 years and “tragically found out he had a brain tumour.”

His travel insurer “effectively told him we are not doing anything, go away and die.”  Ketzeff spent a year in Massachusetts General Hospital before returning to Israel healthy but with a debt of USD450,0000. More 

Trivago Taken to Court by ACCC for Misleading Consumers

The credibility of Trivago – possibly the Australian travel industry’s largest broadcast advertiser – and its supposed mission to offer consumers the lowest possible hotel rates, has taken a heavy hit with the Australian competition watchdog taking the global meta-search site to the Federal Court for deceptive conduct that breaches Australian Consumer Law. More 

Costs Down, Profits Up at Helloworld Travel

Cost cutting continued to yield strong results at Helloworld Travel with net profit increasing 48% to $32 million in the year to June 30. Revenue was basically the same as 16/17 at $326.9 million however operating costs “lowered significantly”, hence the dramatically improved profit.

The announcement also revealed that the price of international airfares fell 6.6% through the year, driving volume but not margin. More 

It’s time for travel brands to rethink loyalty says Google

Loyalty ain’t what it used to be, says Google, and it’s time that travel marketers woke up to the new reality which, being Google, is all about businesses using technology to personalise messages and advertising. Loyalty was also a hot topic at the Australian Revenue Management Association conference in Melbourne last week, where the view was that loyalty can’t be bought but must be earned. See Google post.

Where:  The Langham, Sydney
When: Wednesday, October 24, 2018
Program: Latest Agenda, Speakers
Bookings:  Great value, $360 + gst

Get set for Travel IQ, a new conference which celebrates the business of travel and features an outstanding program packed with industry leaders.

They include Bob East, Jamie Pherous, Anthony Hayes, Darrin Grafton, Rob Smith, Sue Badyari, Brett Mitchell, Robert Halfpenny, Les Szekely, Simon Lenoir, Rod Cuthbert and many more.

There's also an exclusive interview with Anthea and David Hammon, whose family company has owned Scenic World since 1945 and have just taken over the iconic BridgeClimb business.

Confirmed speakers include:

Anthea Hammon, Managing Director, Scenic World; Director, Hammons Holdings 

- Anthony Hayes, Chief Operating Officer, Sealink Travel Group (SLK)

- Anthony Moulder, Head of Transport & Infrastructure Research, CLSA Australia

- Bob East, Chairman Tourism Australia/ Chair Experience Co (EXP)

- Brett Mitchell, Regional Director APAC, Intrepid Group

- Darrin Grafton, Co-Founder, Serko (SKO)

David Hammon, CEO & Director Hammons Holdings, (Scenic World/Sydney Harbour Bridge Tourism Experience)

- Dax Eddy, Executive Director, Jamberoo Action Park

- Jamie Pherous, Managing Director, Corporate Travel Management (CTD)

- Jeff Lewis, Vice President Technology & Strategic Initiatives, TripAdvisor

- Josh Oakes, Director, The Sunshine Tribe

- Kathryn Valk, Director of Marketing, Royal Carribean Cruises Ltd

- Les Szekely, Managing Director, Grand Prix Capital, early investor in SiteMinder and Rezdy

- Nigel Benton, Publisher, Australian Leisure Media

Quirin Schwaighofer, co-Founder and COO, MadeComfy

- Rachel Wiseman, Chief Investment Officer, The NRMA

- Robert Halfpenny, Managing Director, Aurora Expeditions

- Rod Cuthbert, Founder Viator, Former Chairman Rome2rio

- Rob Smith, Divisional Director, Australia/New Zealand, Merlin Entertainments (LON: MERL)

- Sue Badyari, Chief Executive Officer, World Expeditions

- Simon Lenoir, Co-Founder, Rezdy

- Tammy Marshall, CEO, The B Hive

- Vasso Zographou/Michael Simpson, Savills Hotels

Travel IQ is a new one-day conference that celebrates the business of travel with the people who live it every day.

- Entrepreneurs
- Owners
- Directors
- Investors
- Managers
- Key executives

Travel is a business, and Travel IQ will treat it like one.

You’ll learn how to improve your business, list a company, source finance, scale-up, connect with the right people, capitalise on fresh opportunities.

The program will be packed with industry innovators, creators, accumulators, doers, legends and pioneers.

See the travel industry through their eyes and leave with a better understanding of where you’d like to take your business.

Travel IQ is being held in the small but perfectly formed ballroom at the delightful Langham Hotel in The Rocks, Sydney, on October 24.

Numbers are strictly limited with a total capacity of 110.

Catering will be of the highest standard with ample networking opportunities in comfortable surroundings.

Please register your interest here and we’ll make sure you get the latest updates.

Travel IQ is being produced by Martin Kelly, who created the TRAVELtech and No Vacancy conferences, now owned by National Media.

More information on Travel IQ

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- It's All About The Information - 

TravelTrends founder Martin Kelly has diversified and now also runs Bluewater Press, a communications and thought leadership consultancy with a particular expertise in travel. Services include:

- Strategic Communications
- Media Releases & Distribution
- Crisis Management
- Thought Leadership
- Industry Advocacy
- Positioning, Messaging
- Marketing Plans & Execution
- Engaging Content

Martin is a communications, public relations and media professional with extensive high-level experience across the travel, internet, property and banking industries, both in-house and as a consultant.

For further information please email martin@traveltrends.biz

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