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About Martin Kelly

Martin Kelly is a travel industry expert, journalist, marketer and event producer. He also consults to travel businesses on content, communications, marketing and strategy. Contact - martin.kelly@traveltrends.biz

Sign of the Times at Brokenwood – and the Hunter Valley

By |2018-12-07T11:56:58+10:00December 7th, 2018|Daily News|

It’s a huge day in the ever-evolving Hunter Valley with wine industry legend James Halliday opening the brand new tasting rooms and restaurant at Brokenwood, a winery he founded in the early 1970s with fellow Sydney solicitors Tony Albert and John Beeston. Almost 50 years on, Halliday is the sole More ...

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Trivago Admits Misleading Customer with TV Adverts

By |2018-12-03T09:10:44+10:00December 3rd, 2018|Daily News|

Trivago’s credibility has taken a  huge hit after the travel search giant admitted running misleading television advertisements and breaking two sections of Australian consumer law – actions that could be punished with fines of up to $10 million. More …

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Jayride Cashes Up & Accelerates Into the Future with Public Listing

By |2018-11-27T12:43:39+10:00November 27th, 2018|Daily News|

Things have changed – dramatically – at Jayride since the online travel marketplace for airport transfers raised $9.5 million and listed on the Australian Stock Exchange in late January. But you wouldn’t know it talking with co-founder and Managing Director Rod Bishop, who remains as steady, calm and phlegmatic as More ...

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Australians Speak Up – Voice Search Used By One In Three

By |2018-11-23T15:07:47+10:00November 23rd, 2018|Daily News|

One in three Australians is using voice search tools such as Siri (Apple), Alexa (Amazon) and Google Assistant when researching travel, according to the Travelport 2018 Global Digital Traveller Survey.  Of the respondents, 17% said voice had the greatest influence when travelling. More …

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Summer Shines Bright after a Long Wet Winter in West Oz

By |2018-11-23T15:10:40+10:00November 22nd, 2018|Daily News|

It’s been a long , wet winter but the sun may finally be shining on the grass roots of WA tourism. Sarah Corbitt, GM at Summerstar Tourist Parks, Western Australia’s largest holiday park operator with 10 properties around the state, is looking forward to a bumper peak season. More …

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It’s Not Me, It’s You – What You Need to Know About Loyalty

By |2018-11-20T09:30:49+10:00November 20th, 2018|Daily News|

It’s no wonder that customer loyalty is a primary goal of smart hospitality industry operators. Consider the evidence. Acquiring a new customer is five to 25 times more expensive than retaining an existing one, according to the Harvard Business Review, while a study by Frederick Reichheld shows that a 5% More ...

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eNett Star Performer in flat Travelport results

By |2018-11-14T08:16:28+10:00November 14th, 2018|Daily News|

eNett was the star performer in the recent Travelport third quarter results, increasing third quarter revenue 58% to $US86 million. The Melbourne-based payments company, founded by Anthony Hynes and now majority owned by Travelport, was singled out for praise by Gordon Wilson, the company’s CEO and President.  More More ...

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Strong Christmas Bookings for Australian Holiday Parks

By |2018-11-12T15:45:07+10:00November 12th, 2018|Daily News|

The Melbourne Cup is done, and won, and summer’s almost here. As temperatures rise, holiday park operators around Australia are working frantically to prepare for the holiday hordes who will descend over the Christmas break, six weeks when normal life ends and it’s time to work, work and work some More ...

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Hotel Demand Solid, International Visits Increase

By |2018-11-09T08:23:35+10:00November 9th, 2018|Daily News|

Most of Australia’s hotel markets are in good shape due to consistent underlying demand across the nation – except for Western Australia – resulting in an average occupancy rate of 76% and an increase in Revenue Per Available Room (RevPAR) of 2.9% for the year to June 30, according to More ...

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NRMA Buys Fantasea Cruising, Continues Rapid Tourism Growth

By |2018-10-29T08:48:37+10:00October 29th, 2018|Daily News|

NRMA has continued its aggressive acquisition spree, buying Fantasea Cruising as  part of the motoring  membership group’s strategy “to become Australia’s largest provider of transport and tourism services”. Fantasea follows the NRMA’s purchase of Manly Fast Ferries last year and triples its Sydney Harbour fleet, adding 10 ferries and 10 water More ...

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Record First Quarter Revenue for Qantas

By |2018-10-25T11:40:36+10:00October 25th, 2018|Daily News|

Qantas revenue for  the first quarter for the FY18 has hit a record high of $4.41 billion, an increase of 6.3% over the same period last year, despite rising fuel costs. The airline's CEO Alan Joyce attributed the result to increased passenger revenue (higher fares) and capacity discipline. This also More ...

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Flight Centre Shares Fall as Australian Leisure Business Falters

By |2018-10-23T08:59:39+10:00October 23rd, 2018|Daily News|

Flight Centre shares have come back to earth, falling 10% yesterday due to revelations that its Australian leisure division has under-performed following a devastating ABC report on its staff culture and payment system. FLT shares are now trading around $46, 33% down on their August 20 high of $69.36. See More ...

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Cruise Pumps Almost $5 billion into Australian Economy, Report

By |2018-10-12T07:49:27+10:00October 12th, 2018|Daily News|

Cruise tourism contributed almost $5 billion to the Australian economy in the 17/18 financial year, according to a new combined report from  industry groups CLIA Australasia and the Australian Cruise Association. The report claimed 1236 “ship visits” led to 3.5 million passenger and crew visit days, raising $2.3 billion in More ...

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World’s Longest Commercial Flight Launches Thursday

By |2018-10-09T12:47:12+10:00October 9th, 2018|Daily News|

The world's longest scheduled non-stop  air service - between Singapore and New York - is due to start operations this Thursday. The 15,2000 kilometre journey will take the brand new Singapore Airlines Airbus A350-900 ULR almost 19 hours to cover the  distance. Take a good book and plenty of deodorant. More ...

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Merlin Entertainments Plans Further Australian Expansion

By |2018-10-10T15:45:50+10:00October 8th, 2018|Daily News|

Merlin Entertainments – the biggest owner of visitor attractions in Australia and New Zealand – is on track for a record year and actively scouting for expansion opportunities. Divisional Director Rob Smith, who is speaking at Travel IQ in Sydney on October 24, predicts that visitor numbers to Merlin’s local More ...

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Jeff Lewis, VP Technology & Strategic Initiatives, TripAdvisor

By |2018-10-05T12:18:06+10:00October 5th, 2018|Speakers|

Jeff’s current role is Vice President of Technology Strategy of TripAdvisor. This involves searching the globe for the best technology, ideas and businesses to complement or extend TripAdvisor Experiences’ mission of helping people around the world plan and have the perfect trip.  Jeff was previously Vice President, Engineering for Viator More ...

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Nigel Benton, Publisher, Australasian Leisure Management

By |2018-10-03T10:41:44+10:00October 3rd, 2018|Speakers|

Nigel Benton is the co-owner and publisher of Australasian Leisure Management, Australia and New Zealand’s only magazine for professionals in all areas of the leisure industry. Nigel established the magazine in 1997, shortly after his relocation to Australia, and has managed its readership rising to over 11,000 and its acceptance More ...

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Vasso Zographou, Director, Savills Hotels

By |2018-10-03T10:11:15+10:00October 3rd, 2018|Speakers|

Vasso Zographou is a Director for Savills Hotels, Australia & New Zealand. His responsibilities encompass Capital Market activities and overseeing the broad range of advisory services which the team provides to its clients. As a Chartered Accountant, Vasso has spent the last 28 years across virtually all aspects of the More ...

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Michael Simpson, Managing Director, Savills Hotels

By |2018-10-03T10:07:02+10:00October 3rd, 2018|Speakers|

Michael is responsible for the management and development of the Savills Hotels business in Australia and New Zealand, and its integration with the Asian and global Savills Hotels platforms. He has a particular focus on investment sales, capital raising, joint ventures and advising on and structuring hotel and mixed use More ...

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Josh Oaks, Founder, The Sunshine Tribe

By |2018-10-03T09:48:59+10:00October 3rd, 2018|Speakers|

In 2007 Josh and his wife started a day tour company in Melbourne, Australia.  They had no experience in tourism, no  business experience, no networks or support and no funds.  After two years  of 60 hour weeks, they were taking home $20,000 a year and had nearly thrown in the More ...

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Peak Travel Month Sends Global Airline Loads to Record High

By |2018-10-03T09:28:04+10:00October 3rd, 2018|Daily News|

Overall global airline load factor hit what the International Air Transport Association (IATA) believes may be a record high of 85.3% during the peak travel month of August.  "The industry experienced continued strong traffic growth in August, putting the cap on a very good peak travel season. The all-time record More ...

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Quirin Schwaighofer, Co-Founder & COO, MadeComfy

By |2018-10-02T14:59:52+10:00October 2nd, 2018|Speakers|

Quirin is an entrepreneur, innovator and strategy enthusiast and Co-Founder & COO of Australia's sharing economy innovator MadeComfy. MadeComfy, launched in 2015, is Australia's first performance-based home sharing partner and a fast-growing disruptor in the Real Estate and Travel markets. MadeComfy enables property owners to participate in the sharing economy boom More ...

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