Concerns have emerged at Australia’s leading regulatory authority that the pending acquisition of Wotif by Expedia will lead to higher hotel commissions.
The Australian Competition and Consumer Commissionsays it is “exploring whether the removal of Wotif from the Australian market has the potential to increase the rate of commissions charged to hotels and other accommodation providers in Australia.
“The proposed acquisition involves two of the three largest online travel agents (OTAs) in Australia, with the other being The Priceline Group (Booking.com and Agoda).”
Its preliminary view is that “bricks and mortar travel agents are unlikely to be a strong constraint on the operations of OTAs and therefore do not form part of the relevant market.
“Market inquiries have indicated that Wotif is a major source of bookings for Australian accommodation providers and charges a lower commission rate than Expedia,” ACCC Chairman Rod Sims said.
“Commission rates charged by Expedia and Booking.com in Australia are lower than the rates charged by those companies in other parts of the world.
“The presence of Wotif may be a contributing factor to this difference.
“Market participants have expressed concern that the removal of Wotif as an independent competitor will allow Expedia to increase its commission rate.
“Although the recent expansion of Booking.com and some smaller OTAs such as Hooroo might suggest that barriers to entry and expansion are not significant, market participants have identified barriers in the form of the high costs of advertising necessary to capture a critical mass of consumer ‘eyeballs’ and bookings, and sunk costs associated with the development of an online platform.
“A key issue for the ACCC will be whether the dynamic nature of the industry is likely to facilitate the development of new business models and discipline Expedia’s competitive conduct post-acquisition,” Mr Sims said.
“The ACCC is seeking further information to determine whether the proposed acquisition is likely to substantially lessen competition in the market for the online distribution of Australian accommodation,” Mr Sims concluded.