It’s been a flat 12 months for travel agents in Helloworld’s 1700
store travel retail network, the company revealed today, with trade idling in neutral for Ma & Pa agencies – no growth.
Agents on the High St and in the malls are saying it’s getting tougher to close a sale due to the lower Aussie dollar and economic volatility.
So Helloworld, which has shed 8% of its retail network since re-branding, describes no growth as “a pleasing result given market conditions”.
Is it? Are traditional retail conditions so bad that no growth is pleasing?
Online, though is a different story. Plenty of growth there.
“Strong growth in helloworld.com.au continues with Hotel and Air TTV up 245% and 95% respectively in the second half of the year,” said Helloworld.
Corporate also did well with the revenue from winning the massive Whole of Australian Government travel contract starting to flow through with segment revenue increasing 10%.