Repeat Business Claim Falls Flat For Hotelier

The deal debate continues in Asia with a Singaporean hotelier revealing at Web In Travel that virtually no-one who bought an ultra cheap “daily deal” package at his property came back. “I have to admit a very, very small percentage of repeat business from these customers,” said Mohamed Yusof, Director of Business Strategies, Royal Plaza on Scotts.

Repeat business has been claimed as a business benefit by the controversial deal sites. The counter argument is that deal buyers are only loyal to price – not the product.

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