Channel Manager SiteMinder is claiming an industry first with ‘pmsXchange’ a software plug-in for hotel Property Management Systems and Central Reservations Systems. “This is a fully packaged product,” says MD Mike Ford. “Other channel managers have integrated to PMS’s by building bespoke connections, but none offer a plug and play product that allows hotels connect themselves.

“What we are providing is literally akin to a PABX vendor plugging into a telephone network.” SiteMinder connects to 60 leading websites. Ford estimates it will take two three weeks of coding and installation for hotels. Once installed, it allows live updates across all channels.

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