TripAdvisor has overhauled its airline offering, launching a new flight search and review platform featuring ‘Flyscore’ , a beta ranking system that scores individual flights from 1-10.
The end score is based on qualitative traveller reviews, the quality of the aircraft, in-flight amenities and the duration of the itinerary.
It provides a clear alternative to price-based search and “bring transparency to a marketplace that has become increasingly difficult for consumers to make direct comparisons between flight options,” says TripAdvisor.
“Carriers such as Virgin Australia, Air New Zealand, ANA, Air Canada, China Airlines, Cebu Pacific, Aer Lingus, AeroMexico, Aeroflot, HK Express, Swiss International Air Lines, THAI Smile, Transavia, Westjet and WOW Air will encourage flyers to share their candid feedback in collaboration with TripAdvisor.
“While travellers can review any airline they have flown, these brands are making a concerted effort to proactively engage with their customers and collect their honest feedback.
“All reviews submitted by travellers are subject to TripAdvisor’s review submission guidelines.”